VidyoConnect and VidyoConnect EU Maintenance Notification for August 4th, 2019 at 1:00 a.m. UTC
Scheduled Maintenance Report for VidyoCloud™
Completed
The scheduled maintenance has been completed.
Posted about 1 month ago. Aug 04, 2019 - 04:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted about 1 month ago. Aug 04, 2019 - 01:00 UTC
Scheduled
The Enghouse Vidyo team will be performing maintenance on the VidyoConnect and VidyoConnect EU service during the following time:

Maintenance Start: Sunday, August 4th, 1:00 a.m. UTC
Maintenance End: Sunday, August 4th, 4:00 a.m. UTC

You will experience a service interruption during this time period

Infrastructure and Security Updates

During this maintenance window, Enghouse Vidyo will be performing a major platform update of the operating system (OS) and Security Update 22 to improve the security, stability, and performance of the VidyoPortal and VidyoRouter components (Version 19.2.0). For more information, please refer to the VidyoPortal and VidyoRouter: Releases article: https://support.vidyocloud.com/hc/en-us/articles/360024567974-VidyoPortal-and-VidyoRouter-Releases.

Want More Info?

If you would like further information or need additional assistance, please contact VidyoCloud Support at:

Phone: 1-844-488-2227 or +1-201-620-6955 if calling from outside the USA.
Email support@vidyocloud.com
Online http://support.vidyocloud.com

The Enghouse VidyoCloud Support Team
Posted about 2 months ago. Jul 29, 2019 - 14:51 UTC
This scheduled maintenance affected: VidyoConnect™ (Meetings, Telephone Services, Recording Services, SIP/H.323 Services, Analytics Dashboards), VidyoEngage™ (VidyoEngage™, VidyoEngage™ EU), and VidyoConnect™ EU (Meetings, Recording Services, SIP/H.323 Services, Analytics Dashboards).