Update - We are aware of ongoing intermittent issues when recording meetings and are continuing to look into the problem and monitoring the situation.
Mar 13, 14:37 UTC
Update - We are aware of ongoing intermittent issues when recording meetings and are continuing to look into the problem and monitoring the situation.
Mar 13, 13:35 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 6, 23:49 UTC
Update - We are continuing to work on a fix for this issue.
Mar 6, 16:11 UTC
Update - The issue is still intermittent and we are continuing to work on an update to address the issue.
Mar 4, 03:00 UTC
Identified - The issue is believed to have been identified and an update to address the issue will be pushed out as part of tomorrow's, March 3rd UTC, maintenance window.
Mar 2, 01:53 UTC
Investigating - We are receiving reports of users unable to record conferences.

Our team is working to identify the root cause and implement a solution. All users may be affected.
Feb 27, 03:00 UTC
VidyoConnect™ ? Degraded Performance
Meetings Operational
Telephone Services Operational
Recording Services Degraded Performance
SIP/H.323 Services Operational
VidyoConnect™ Health Edition ? Operational
Meetings Operational
Telephone Services Operational
SIP/H.323 Services Operational
VidyoConnect™ EU ? Degraded Performance
Meetings Operational
Recording Services Degraded Performance
SIP/H.323 Services Operational
Vidyo.io™ ? Operational
Vidyo.io™ Meetings ? Operational
Vidyo.io™ EU Meetings ? Operational
Telephone Services Operational
VidyoWorks™ ? Degraded Performance
Meetings Operational
Telephone Services Operational
Recording Services Degraded Performance
SIP/H.323 Services Operational
VidyoWorks™ Health ? Operational
Meetings Operational
Telephone Services Operational
SIP/H.323 Services Operational
VidyoEngage™ Operational
VidyoEngage™ Operational
VidyoEngage™ EU Operational
VidyoEngage™ Health Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 25, 2019

No incidents reported today.

Mar 24, 2019

No incidents reported.

Mar 23, 2019

No incidents reported.

Mar 22, 2019

No incidents reported.

Mar 21, 2019

No incidents reported.

Mar 20, 2019

No incidents reported.

Mar 19, 2019

No incidents reported.

Mar 18, 2019

No incidents reported.

Mar 17, 2019

No incidents reported.

Mar 16, 2019

No incidents reported.

Mar 15, 2019

No incidents reported.

Mar 14, 2019

No incidents reported.

Mar 12, 2019

No incidents reported.

Mar 11, 2019

No incidents reported.