The Enghouse Vidyo team will be performing maintenance on the VidyoConnect and VidyoConnect EU service during the following time:

Maintenance Start: Sunday, December 6, 2020, 2:00 a.m. UTC
Maintenance End: Sunday, December 6, 2020, 5:00 a.m. UTC

You will experience a service interruption during this time period

Want More Info?
If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:
https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us.
If you need Professional Services to ensure that your Vidyo infrastructure components and endpoints are working at optimal capacity, or you need training, please contact us as follows:
For Professional Services, reach out to us at VidyoProfessionalServices@enghouse.onmicrosoft.com.
For training questions, email us at vidyo.training@enghouse.com.
To register and select the time and dates for upcoming remote training, visit our Vidyo University https://www.vidyo.com/vidyo-university.

The Enghouse VidyoCloud Support Team
Posted on Nov 18, 23:58 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 30, 20:03 UTC

Update - We will be undergoing scheduled maintenance during this time.
Dec 17, 05:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
Nov 12, 00:37 UTC

Scheduled - The Enghouse Vidyo team has rescheduled the maintenance on the VidyoConnect Healthcare Edition service (for Health4 Meetings) during the following time:

Maintenance Start: Thursday, December 17, 5:00 a.m. UTC
Maintenance End: Thursday, December 17, 6:00 a.m. UTC

You will experience a service interruption for up to 60 minutes during this time period.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:
https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us.

If you need Professional Services to ensure that your Vidyo infrastructure components and endpoints are working at optimal capacity, or you need training, please contact us as follows:
For Professional Services, reach out to us at VidyoProfessionalServices@enghouse.onmicrosoft.com.
For training questions, email us at vidyo.training@enghouse.com.
To register and select the time and dates for upcoming remote training, visit our Vidyo University https://www.vidyo.com/vidyo-university.

The Enghouse VidyoCloud Support Team
Nov 11, 15:42 UTC

The Enghouse Vidyo team will be performing maintenance on the VidyoConnect Healthcare Edition service (for Health2 and Health3 Meetings) during the following time:

Maintenance Start: Friday, December 18, 5:00 a.m. UTC
Maintenance End: Friday, December 18, 8:00 a.m. UTC

You will experience a service interruption for up to three hours during this time period.

Want More Info?
If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:
https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us.

If you need Professional Services to ensure that your Vidyo infrastructure components and endpoints are working at optimal capacity, or you need training, please contact us as follows:
For Professional Services, reach out to us at VidyoProfessionalServices@enghouse.onmicrosoft.com.
For training questions, email us at vidyo.training@enghouse.com.
To register and select the time and dates for upcoming remote training, visit our Vidyo University https://www.vidyo.com/vidyo-university.

The Enghouse VidyoCloud Support Team
Posted on Nov 11, 15:45 UTC