VidyoCloud™ Status

All Systems Operational

About This Site

For more info, visit https://support.vidyocloud.com and https://support.vidyo.io

VidyoConnect™ Operational

Meetings Operational

Telephone Services Operational

Recording Services Operational

SIP/H.323 Services Operational

VidyoConnect™ Health Edition Operational

Meetings Operational

Telephone Services Operational

SIP/H.323 Services Operational

VidyoConnect™ EU Operational

Meetings Operational

Recording Services Operational

SIP/H.323 Services Operational

Vidyo.io™ Operational

Vidyo.io™ Meetings Operational

Vidyo.io™ EU Meetings Operational

Telephone Services Operational

VidyoWorks™ Operational

Meetings Operational

Telephone Services Operational

Recording Services Operational

SIP/H.323 Services Operational

VidyoWorks™ Health Operational

Meetings Operational

Telephone Services Operational

SIP/H.323 Services Operational

VidyoEngage™ Operational

VidyoEngage™ EU Operational

VidyoEngage™ Health Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

May 25, 2019

No incidents reported today.

May 24, 2019

No incidents reported.

May 23, 2019

No incidents reported.

May 22, 2019

No incidents reported.

May 21, 2019

No incidents reported.

May 20, 2019

No incidents reported.

May 19, 2019

No incidents reported.

May 18, 2019

No incidents reported.

May 17, 2019

No incidents reported.

May 16, 2019

No incidents reported.

May 15, 2019

No incidents reported.

May 14, 2019

No incidents reported.

May 13, 2019

VidyoConnect™ and VidyoConnect European Union (EU) General Availability Notification for May 13, 2019 (No Operational Impact)

Completed - The scheduled maintenance has been completed.
May 13, 09:02 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 09:00 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 10, 22:46 UTC

Update - We will be undergoing scheduled maintenance during this time.
May 10, 22:29 UTC

Scheduled - Vidyo will be providing a staggered release per each environment for version 19.1.3 of our VidyoConnect desktop application for Windows and MacOS. For more information, please refer to the VidyoConnect for Desktop: Releases article: https://support.vidyocloud.com/hc/en-us/articles/360021345713-VidyoConnect-for-Desktop-Releases-

There is no operational impact. All services will be available during this time.
May 10, 22:28 UTC

May 12, 2019

No incidents reported.

May 11, 2019

No incidents reported.