All Systems Operational

About This Site

For more info, visit https://support.vidyocloud.com

VidyoConnect™ Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoConnect™ Health Edition Operational
Health Meetings Operational
Telephone Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ Health Edition 4 Operational
Health4 Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoPlatform™ Operational
VidyoPlatform™ Meetings Operational
Telephone Services Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoPlatform™ EU Operational
VidyoPlatform™ EU Meetings Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoConnect™ Finserv Edition Operational
Finserv Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
VidyoWorks™ Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoEngage™ Operational
VidyoEngage™ Operational
VidyoEngage™ Health Operational
Vidyo Hosted Applications & Libraries Operational
VidyoConnect NativeWebRTC Operational
VidyoConnector API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

VidyoConnect™ for Desktop Update: (No Operational Impact) May 14, 2026 22:00-22:15 UTC

Enghouse Vidyo is happy to announce VidyoConnect™ for Desktop Version 26.1.0

VidyoCloud environments can expect to receive this release automatically.

For additional details, refer to the Release Notes at:

https://www.vidyo.com/release-notes/VidyoConnect/Desktop/RN-Desktop-26.1.0.htm

Please note there is no operational impact and all services will be available during the scheduled update.
Posted on Apr 29, 2026 - 22:23 UTC
May 14, 2026

No incidents reported today.

May 13, 2026
VidyoConnect™ for WebRTC Update: (No Operational Impact)
Completed - The scheduled maintenance has been completed.
May 13, 22:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 13, 22:00 UTC
Scheduled - Enghouse Vidyo is happy to announce VidyoConnect for WebRTC (Native) Version 26.1.0

All Native WebRTC based environments can expect to receive this release automatically.

For additional details, refer to the Release Notes at:

https://www.vidyo.com/release-notes/VidyoConnect/WebRTC/RN-WebRTC-26.1.0.htm

Please note there is no operational impact and all services will be available during the scheduled update.
Apr 29, 23:09 UTC
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026
Planned VidyoConnect™ Maintenance Notification
Completed - The scheduled maintenance has been completed.
May 10, 03:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 10, 01:30 UTC
Scheduled - The Enghouse Vidyo team will be performing maintenance on the VidyoConnect™ services during the following time:

Maintenance Start: Sunday, May 10th, 2026, 1:30 a.m. UTC
Maintenance End: Sunday, May 10th, 2026, 3:30 a.m. UTC

You may experience a service interruption during this time period.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.
Apr 28, 21:52 UTC
May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026

No incidents reported.

May 5, 2026

No incidents reported.

May 4, 2026

No incidents reported.

May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

← Incident History Powered by Atlassian Statuspage