All Systems Operational

About This Site

For more info, visit https://support.vidyocloud.com and https://support.vidyo.io

VidyoConnect™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoConnect™ Health Edition ? Operational
Meetings Operational
Telephone Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ EU ? Operational
Meetings Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
Vidyo.io™ ? Operational
Vidyo.io™ Meetings ? Operational
Vidyo.io™ EU Meetings ? Operational
Telephone Services Operational
Analytics Dashboards Operational
VidyoWorks™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoWorks™ Health ? Operational
Meetings Operational
Telephone Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoEngage™ Operational
VidyoEngage™ Operational
VidyoEngage™ EU Operational
VidyoEngage™ Health Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
VidyoConnect™ and VidyoConnect EU Maintenance Notification for July 12, 2020 Jul 12, 01:00-04:00 UTC
The Enghouse Vidyo team will be performing maintenance on the VidyoConnect and VidyoConnect EU service during the following time:
Maintenance Start: Sunday, July 12, 2020, 1:00 a.m. UTC
Maintenance End: Sunday, July 12, 2020, 4:00 a.m. UTC

You will experience a service interruption during this time period

Want More Info?
If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:
https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

The Enghouse VidyoCloud Support Team
Posted on Jun 17, 15:22 UTC
Past Incidents
Jul 11, 2020

No incidents reported today.

Jul 10, 2020

No incidents reported.

Jul 9, 2020

No incidents reported.

Jul 8, 2020

No incidents reported.

Jul 7, 2020

No incidents reported.

Jul 6, 2020
Unplanned Maintenance Notification for Vidyo.io™ EU Meetings for July 6th, 2020 9:00pm UTC
Completed - The scheduled maintenance has been completed.
Jul 6, 21:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 6, 21:01 UTC
Scheduled - In our continued effort to optimize your Vidyo.io EU Meetings experience, our team will be performing an unplanned maintenance window on the Vidyo.io EU Meetings environment to improve performance and stability. This unplanned maintenance will occur during the following time:

Maintenance Start: Monday, July 6th, 9:00 p.m. UTC (5:00 p.m. ET)
Maintenance End: Monday, July 6th, 9:15 p.m. UTC (5:15 p.m. ET)

You will experience a service interruption for up to 15 minutes during this time period.

Want More Info?
If you would like further information or need additional assistance, please contact VidyoCloud Support at 1-844-488-2227 or +1-201-620-6955.
Email support@vidyocloud.com
Online http://support.vidyocloud.com

The VidyoCloud Support Team
Jul 6, 17:39 UTC
Jul 5, 2020

No incidents reported.

Jul 4, 2020

No incidents reported.

Jul 3, 2020

No incidents reported.

Jul 2, 2020

No incidents reported.

Jul 1, 2020

No incidents reported.

Jun 30, 2020

No incidents reported.

Jun 29, 2020

No incidents reported.

Jun 28, 2020

No incidents reported.

Jun 27, 2020

No incidents reported.

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