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Active Environment : Environment 1

All Systems Operational

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VidyoConnect™ Meetings

Environment 1

Operational

Environment 2

Operational

Environment 3

Operational

Environment 4

Operational

VidyoConnect™ H.323/SIP calling

Environment 1

Operational

Environment 2

Operational

Environment 3

Operational

Environment 4

Operational

VidyoConnect™ Recording

Environment 1

Operational

Environment 2

Operational

Environment 3

Operational

Environment 4

Operational

VidyoConnect™ Telephony Services

Environment 1

Operational

Environment 2

Operational

Environment 3

Operational

Environment 4

Operational

VidyoEngage™ Platform

Environment 6

Operational

VidyoEngage™

Environment 7

Operational

Vidyo.io™

Environment 5

Operational

Vidyo Help Center

Environment 8

Operational

Vidyo Analytics

Environment 8

Operational

Vidyo Online Training

Environment 8

Operational

0

Active Incidents

2

Upcoming Maintenances

18

Incidents Last 365 Days

Scheduled Maintenance

Announcing Additional IP Address & Port Ranges (No Operational Impact)Planned Maintenance

Schedule

April 20, 2018 6:34PM - 6:35PM UTC

Components

VidyoConnect™ Meetings, VidyoConnect™ H.323/SIP calling, VidyoConnect™ Recording, VidyoConnect™ Telephony Services, VidyoEngage™ Platform, VidyoEngage™, Vidyo.io™

Locations

Environment 1, Environment 2, Environment 3, Environment 4, Environment 6, Environment 7, Environment 5

Description

VidyoCloud services are moving to new networks to enhance your performance and quality. These new blocks of public IP addresses supporting VidyoCloud services will take effect immediately. To prevent any service interruption, anyone white-listing Vidyo traffic should add these as soon as possible. As a reminder, the full IP range list is outlined in the following support articles: VidyoConnect: https://support.vidyocloud.com/hc/en-us/articles/217700717-VidyoCloud-Firewall-Information-for-Connecting-Clients-Endpoints Vidyo.io: https://support.vidyo.io/hc/en-us/articles/115001256734-Vidyo-io-firewall-information-for-connecting-clients-endpoints
Announcing Additional IP Address & Port Ranges: WebRTCPlanned Maintenance

Schedule

May 8, 2018 7:56PM - 7:56PM UTC

Components

VidyoConnect™ Meetings, VidyoEngage™ Platform, VidyoEngage™

Locations

Environment 1, Environment 2, Environment 3, Environment 4, Environment 6, Environment 7

Description

As mentioned in a previous notifcation VidyoCloud services are moving to new networks to enhance your performance and quality. As a result we will making rolling configuration changes to our WebRTC servers for VidyoConnect. To prevent any service interruption, anyone white-listing Vidyo traffic should add these as soon as possible. 35.227.128.0/24 35.234.176.0/25 35.227.0.0/26 35.192.192.0/25 35.234.240.0/26 35.235.48.0/27 35.234.160.0/26 35.235.32.0/26 35.234.192.0/26 35.230.240.0/26 35.234.224.0/27 35.234.208.0/28 35.235.0.0/28 As a reminder, the full IP range list is outlined in the following support articles: VidyoConnect: https://support.vidyocloud.com/hc/en-us/articles/217700717-VidyoCloud-Firewall-Information-for-Connecting-Clients-Endpoints

History

No incidents reported