All Systems Operational
VidyoConnect™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoConnect™ Health Edition ? Operational
Health Meetings ? Operational
Telephone Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ Health Edition 3 ? Operational
Health3 Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ Health Edition 4 ? Operational
Health4 Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ EU ? Operational
Meetings Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoPlatform™ ? Operational
VidyoPlatform™ Meetings Operational
Telephone Services Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoPlatform™ EU ? Operational
VidyoPlatform™ EU Meetings Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoConnect™ Finserv Edition ? Operational
Finserv Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
Vidyo.io™ ? Operational
Vidyo.io™ Meetings ? Operational
Vidyo.io™ EU Meetings ? Operational
Telephone Services Operational
Analytics Dashboards Operational
VidyoWorks™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoEngage™ Operational
VidyoEngage™ Operational
VidyoEngage™ EU Operational
VidyoEngage™ Health Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Enghouse Vidyo team will be performing maintenance on the VidyoConnect and VidyoConnect EU service during the following time:

Maintenance Start: Sunday, December 5, 2021, 2:00 a.m. UTC
Maintenance End: Sunday, December 5, 2021, 5:00 a.m. UTC

You will experience a service interruption during this time period as the Enghouse Vidyo team performs standard maintenance.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us.

If you need Professional Services to ensure that your Vidyo infrastructure components and endpoints are working at optimal capacity, or you need training, please reach out to us at VidyoProfessionalServices@enghouse.onmicrosoft.com.
Posted on Nov 16, 01:41 UTC
The Enghouse Vidyo team will be performing routine maintenance on the VidyoPlatform EU service during the following time:

Maintenance Start: Wednesday, January 12th 2022, 8:00 p.m. UTC
Maintenance End: Wednesday, January 12th 2022, 10:00 p.m. UTC

You will experience a service interruption during this time period as the Enghouse Vidyo team performs standard maintenance.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us.

If you need Professional Services to ensure that your Vidyo infrastructure components and endpoints are working at optimal capacity, or you need training, please reach out to us at VidyoProfessionalServices@enghouse.onmicrosoft.com.
Posted on Oct 25, 20:35 UTC
Past Incidents
Dec 4, 2021

No incidents reported today.

Dec 3, 2021

No incidents reported.

Dec 2, 2021

No incidents reported.

Dec 1, 2021

No incidents reported.

Nov 30, 2021

No incidents reported.

Nov 29, 2021

No incidents reported.

Nov 28, 2021
Completed - The scheduled maintenance has been completed.
Nov 28, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 28, 00:00 UTC
Scheduled - The Enghouse Vidyo team will be performing maintenance on the VidyoWorks™ Meeting services during the following time:

Maintenance Start: Sunday, November 28th, 2021, 12:00 a.m. UTC
Maintenance End: Sunday, November 28th, 2021, 2:00 a.m. UTC

You will experience a service interruption of our Meeting services during this time period as we upgrade our systems to the latest releases for the following products.

VidyoPortal/VidyoRouter: https://support.vidyocloud.com/hc/en-us/articles/360024567974#VidyoPortal%20and%20VidyoRouter:%20About%20Version%2021.3.0%20General%20Availability%20(GA)

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:
https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us.

If you need Professional Services to ensure that your Vidyo infrastructure components and endpoints are working at optimal capacity, or you need training, please contact us as follows:
For Professional Services, reach out to us at VidyoProfessionalServices@enghouse.onmicrosoft.com.
Aug 9, 22:34 UTC
Nov 27, 2021

No incidents reported.

Nov 26, 2021

No incidents reported.

Nov 25, 2021

No incidents reported.

Nov 24, 2021

No incidents reported.

Nov 23, 2021

No incidents reported.

Nov 22, 2021

No incidents reported.

Nov 21, 2021

No incidents reported.

Nov 20, 2021

No incidents reported.