All Systems Operational
VidyoConnect™
Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoConnect™ Health Edition
Operational
Health Meetings
Operational
Telephone Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ Health Edition 4
Operational
Health4 Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ EU
Operational
Meetings Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoPlatform™
Operational
VidyoPlatform™ Meetings Operational
Telephone Services Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoPlatform™ EU
Operational
VidyoPlatform™ EU Meetings Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoConnect™ Finserv Edition
Operational
Finserv Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
VidyoWorks™
Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoEngage™ Operational
VidyoEngage™ Operational
VidyoEngage™ EU Operational
VidyoEngage™ Health Operational
Vidyo Hosted Applications & Libraries Operational
VidyoConnect NativeWebRTC
Operational
VidyoConnector API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
The Enghouse Vidyo team will be performing maintenance on the VidyoConnect™ Health (Health2 Only) services during the following time:

Maintenance Start: Saturday, September 30th, 2023, 2:00 a.m. UTC
Maintenance End: Saturday, September 30th, 2023, 2:30a.m. UTC

You may experience a service interruption during this time period.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.

Posted on Sep 18, 2023 - 22:00 UTC
Enghouse Vidyo is happy to announce VidyoConnect for WebRTC (Native) Version 23.2.0

All Native WebRTC based environments can expect to receive this release automatically on the scheduled date.

For additional details, refer to the Release Notes at

https://www.vidyo.com/release-notes/VidyoConnect/WebRTC/RN-WebRTC-23.2.0.htm

Please note there is no operational impact and all services will be available during the scheduled update.

Posted on Sep 18, 2023 - 17:40 UTC
Enghouse Vidyo is happy to announce VidyoConnect for WebRTC (Native) Version 23.2.0

The VidyoConnect for WebRTC hosted application will be updated automatically on the scheduled date.

On-Premise VidyoConnect for WebRTC users may preview the new release by referencing it from:

https://static.platform.vidyo.io/app/vidyoconnect/23.2.0.3154

For additional details, refer to the Release Notes at:

https://www.vidyo.com/release-notes/VidyoConnect/WebRTC/RN-WebRTC-23.2.0.htm

Please note there is no operational impact and all services will be available during the scheduled update.

Posted on Sep 18, 2023 - 17:36 UTC
The Enghouse Vidyo team will be performing maintenance on the VidyoConnect™ and VidyoConnect EU services during the following time:

Maintenance Start: Sunday, October 8th 2023, 1:00 a.m. UTC
Maintenance End: Sunday, October 8th 2023, 3:00 a.m. UTC

You may experience a service interruption during this time period.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.

Posted on Sep 18, 2023 - 17:17 UTC
The Enghouse Vidyo team will be performing maintenance on the VidyoPlatform™ EU services during the following time:

Maintenance Start: Saturday, Oct 14th, 2022, 12:00 a.m. UTC
Maintenance End: Saturday, Oct 14th, 2022, 1:30 a.m. UTC

You may experience a service interruption during this time period.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.

Posted on Jul 17, 2023 - 16:00 UTC
Past Incidents
Sep 26, 2023

No incidents reported today.

Sep 25, 2023

No incidents reported.

Sep 24, 2023

No incidents reported.

Sep 23, 2023

No incidents reported.

Sep 22, 2023

No incidents reported.

Sep 21, 2023

No incidents reported.

Sep 20, 2023

No incidents reported.

Sep 19, 2023

No incidents reported.

Sep 18, 2023

No incidents reported.

Sep 17, 2023

No incidents reported.

Sep 16, 2023

No incidents reported.

Sep 15, 2023

No incidents reported.

Sep 14, 2023

No incidents reported.

Sep 13, 2023

No incidents reported.

Sep 12, 2023

No incidents reported.