All Systems Operational
VidyoConnect™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoConnect™ Health Edition ? Operational
Health Meetings ? Operational
Telephone Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ Health Edition 4 ? Operational
Health4 Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ EU ? Operational
Meetings Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoPlatform™ ? Operational
VidyoPlatform™ Meetings Operational
Telephone Services Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoPlatform™ EU ? Operational
VidyoPlatform™ EU Meetings Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoConnect™ Finserv Edition ? Operational
Finserv Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
VidyoWorks™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoEngage™ Operational
VidyoEngage™ Operational
VidyoEngage™ EU Operational
VidyoEngage™ Health Operational
Vidyo Hosted Applications & Libraries Operational
VidyoConnect NativeWebRTC ? Operational
VidyoConnector API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
VidyoConnect™ Maintenance Notification Mar 3, 2024 02:00-05:00 UTC
The Enghouse Vidyo team will be performing maintenance on the VidyoConnect™ services during the following time:

Maintenance Start: Sunday, March 3rd 2024, 2:00 a.m. UTC
Maintenance End: Sunday, March 3rd 2024, 5:00 a.m. UTC

You may experience a service interruption during this time period.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.

Posted on Feb 15, 2024 - 22:41 UTC
Enghouse Vidyo is happy to announce VidyoConnect for WebRTC (Native) Version 23.4.0

The VidyoConnect for WebRTC hosted application will be updated automatically on the scheduled date.

On-Premise VidyoConnect for WebRTC users may preview the new release by referencing it from:

https://static.platform.vidyo.io/app/vidyoconnect/23.4.0.3420

For additional details, refer to the Release Notes at:

https://www.vidyo.com/release-notes/VidyoConnect/WebRTC/RN-WebRTC-23.4.0.htm

Please note there is no operational impact and all services will be available during the scheduled update.

Posted on Feb 26, 2024 - 23:30 UTC
Enghouse Vidyo is happy to announce VidyoConnect for WebRTC (Native) Version 23.4.0

All Native WebRTC based environments can expect to receive this release automatically on the scheduled date.

For additional details, refer to the Release Notes at

https://www.vidyo.com/release-notes/VidyoConnect/WebRTC/RN-WebRTC-23.4.0.htm

Please note there is no operational impact and all services will be available during the scheduled update.

Posted on Feb 26, 2024 - 23:23 UTC
Enghouse Vidyo is happy to announce VidyoConnect™ for Desktop Version 23.3.0

VidyoCloud environments can expect to receive this release automatically.

For additional details, refer to the Release Notes at

https://www.vidyo.com/release-notes/VidyoConnect/Desktop/RN-Desktop-23.3.0.htm

Please note there is no operational impact and all services will be available during the scheduled update.

Posted on Feb 26, 2024 - 23:18 UTC
The Enghouse Vidyo team will be performing maintenance on the VidyoPlatform EU services during the following time:

Maintenance Start: Saturday, April 13th, 2024, 12:00 a.m. UTC
Maintenance End: Saturday, April 13th, 2024, 2:00 a.m. UTC

You may experience a service interruption during this time period.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.

Posted on Jan 29, 2024 - 20:36 UTC
Past Incidents
Feb 27, 2024

No incidents reported today.

Feb 26, 2024

No incidents reported.

Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024

No incidents reported.

Feb 22, 2024

No incidents reported.

Feb 21, 2024

No incidents reported.

Feb 20, 2024

No incidents reported.

Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024
Completed - The scheduled maintenance has been completed.
Feb 13, 05:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 13, 04:00 UTC
Scheduled - The Enghouse Vidyo team will be performing maintenance on the VidyoConnect™ Health (Health2 Only) services during the following time:

Maintenance Start: Tuesday, February 13th, 2024, 4:00 a.m. UTC
Maintenance End: Tuesday, February 13th, 2024, 5:30 a.m. UTC

All users will experience a service interruption during this time period.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.

Feb 12, 21:11 UTC