Intermittent EPIC notification issues detected

Incident Report for VidyoCloud™

Resolved

This incident has been resolved.

Posted Mar 18, 2020 - 17:28 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 18, 2020 - 03:06 UTC

Investigating

We have received reports of EPIC CAL notifications not being received as expected.

Our team is working to identify the root cause and implement a solution.

Posted Feb 26, 2020 - 19:42 UTC

This incident affected: VidyoConnect™ Health Edition (Epic Interconnect Server Notifications).