VidyoDesktop™ Version 3.6.18 GA Release for Friday, October 4, 2019 (Non-Operational)
Scheduled Maintenance Report for VidyoCloud™
Completed
The scheduled maintenance has been completed.
Posted Oct 04, 2019 - 02:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 04, 2019 - 01:00 UTC
Scheduled
We will be providing a new version of our VidyoDesktop application for Windows and MacOS on October 4, 2019. For more information, please refer to GA version 3.6.18 in the VidyoDesktop for Windows and MacOS: Releases article: https://support.vidyocloud.com/hc/en-us/articles/360025647033-VidyoDesktop-for-Windows-and-Mac-Releases

Also, if you plan to upgrade to macOS Catalina, you must first upgrade to VidyoDesktop version 3.6.18. For more information, see the Solved: Upgrade to VidyoDesktop Version 3.6.18 Before Upgrading to MacOS Catalina article: https://support.vidyocloud.com/hc/en-us/articles/360034131034-SOLVED-Upgrade-to-VidyoDesktop-Version-3-6-18-Before-Upgrading-to-MacOS-Catalina.

Want More Info?
If you would like further information or need additional assistance, please contact VidyoCloud Support at 1-844-488-2227 or +1-201-620-6955 or support@vidyocloud.com.

The Enghouse VidyoCloud Support Team
Posted Oct 03, 2019 - 23:05 UTC
This scheduled maintenance affected: VidyoWorks™ (Meetings, Telephone Services, Recording Services, SIP/H.323 Services).