VidyoWorks™ - Difficulty starting and joining meetings via VidyoVoice

Incident Report for VidyoCloud™

Resolved

This incident has been resolved.

Posted Jun 03, 2019 - 00:07 UTC

Update

We are continuing to monitor for any further issues.

Posted Jun 02, 2019 - 23:24 UTC

Monitoring

Service has been restored. We will continue to monitor the situation to confirm service reliability.

Posted Jun 02, 2019 - 23:23 UTC

Investigating

We are receiving reports that some users may be unable to join VidyoWorks™ meetings via VidyoVoice.

Our team is working to identify the root cause and implement a solution.

Posted Jun 02, 2019 - 21:16 UTC

This incident affected: VidyoWorks™ (Telephone Services).