All Systems Operational

About This Site

For more info, visit https://support.vidyocloud.com

VidyoConnect™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoConnect™ Health Edition ? Operational
Health Meetings ? Operational
Telephone Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ Health Edition 4 ? Operational
Health4 Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoPlatform™ ? Operational
VidyoPlatform™ Meetings Operational
Telephone Services Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoPlatform™ EU ? Operational
VidyoPlatform™ EU Meetings Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoConnect™ Finserv Edition ? Operational
Finserv Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
VidyoWorks™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoEngage™ Operational
VidyoEngage™ Operational
VidyoEngage™ Health Operational
Vidyo Hosted Applications & Libraries Operational
VidyoConnect NativeWebRTC ? Operational
VidyoConnector API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Sep 17, 2025

No incidents reported today.

Sep 16, 2025

No incidents reported.

Sep 15, 2025

No incidents reported.

Sep 14, 2025

No incidents reported.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025
Planned VidyoConnect™ Health (Health2 Only) Maintenance Notification
Completed - The scheduled maintenance has been completed.
Sep 7, 03:21 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 7, 02:00 UTC
Scheduled - The Enghouse Vidyo team will be performing maintenance on the VidyoConnect™ Health (Health2 Only) services during the following time:

Maintenance Start: Sunday, September 7th, 2025, 2:00 a.m. UTC
Maintenance End: Sunday, September 7th, 2025, 4:00 a.m. UTC

You will experience a service interruption during this time period as the Enghouse Vidyo team performs updates on our Meetings services.

For information about the new features and updates for this release, refer to the Release Notes at:

https://www.vidyo.com/release-notes/VidyoPortal-and-VidyoRouter/RN-Portal-Router-21.6.20-GA.htm

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.
Sep 3, 19:16 UTC
Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

← Incident History Powered by Atlassian Statuspage