All Systems Operational

VidyoConnect™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoConnect™ Health Edition ? Operational
Health Meetings ? Operational
Telephone Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ Health Edition 4 ? Operational
Health4 Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoPlatform™ ? Operational
VidyoPlatform™ Meetings Operational
Telephone Services Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoPlatform™ EU ? Operational
VidyoPlatform™ EU Meetings Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoConnect™ Finserv Edition ? Operational
Finserv Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
VidyoWorks™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoEngage™ Operational
VidyoEngage™ Operational
VidyoEngage™ Health Operational
Vidyo Hosted Applications & Libraries Operational
VidyoConnect NativeWebRTC ? Operational
VidyoConnector API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Planned VidyoPlatform™ EU Maintenance Notification Apr 30, 2025 00:00-00:30 UTC

The Enghouse Vidyo team will be performing maintenance on the VidyoPlatform™ EU services during the following time:

Maintenance Start: Tuesday, April 30th, 2025, 12:00 a.m. UTC
Maintenance Start: Tuesday, April 30th, 2025, 12:30 a.m. UTC

You may experience a service interruption during this time period.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.

Posted on Apr 21, 2025 - 21:21 UTC
Apr 26, 2025

No incidents reported today.

Apr 25, 2025
Completed - The scheduled maintenance has been completed.
Apr 25, 22:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 25, 22:00 UTC
Scheduled - Enghouse Vidyo is happy to announce VidyoConnector API Version 25.1.0

The VidyoConnector hosted API library will be updated on the scheduled date.

API users may preview the new release by referencing it from:

https://static.vidyo.io/25.1.0.2/javascript/VidyoClient/VidyoClient.js

Binary SDKs are available for download from:

https://static.vidyo.io/25.1.0.2/package/VidyoClient-AndroidSDK.zip
https://static.vidyo.io/25.1.0.2/package/VidyoClient-iOSSDK.zip
https://static.vidyo.io/25.1.0.2/package/VidyoClient-JsSDK.zip
https://static.vidyo.io/25.1.0.2/package/VidyoClient-macOSSDK-arm64.zip
https://static.vidyo.io/25.1.0.2/package/VidyoClient-macOSSDK-x86-64.zip
https://static.vidyo.io/25.1.0.2/package/VidyoClient-WinCSharpVPSDK.zip
https://static.vidyo.io/25.1.0.2/package/VidyoClient-WinVS2017SDK.zip

For additional details, refer to the Release Notes at:

https://www.vidyo.com/release-notes/VidyoPlatform-SDK/Binary/RN-Binary-Home.htm

Please note there is no operational impact and all services will be available during the scheduled update.

Apr 25, 19:07 UTC
Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.