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VidyoConnect™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoConnect™ Health Edition ? Operational
Health Meetings ? Operational
Telephone Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ Health Edition 4 ? Operational
Health4 Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoPlatform™ ? Operational
VidyoPlatform™ Meetings Operational
Telephone Services Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoPlatform™ EU ? Operational
VidyoPlatform™ EU Meetings Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoConnect™ Finserv Edition ? Operational
Finserv Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
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VidyoWorks™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoEngage™ Operational
VidyoEngage™ Operational
VidyoEngage™ Health Operational
Vidyo Hosted Applications & Libraries Operational
VidyoConnect NativeWebRTC ? Operational
VidyoConnector API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Planned VidyoConnect™ Health4 Maintenance Notification Nov 24, 2024 05:00-07:00 UTC
The Enghouse Vidyo team will be performing maintenance on the VidyoConnect™ Health4 (Health4 Only) services during the following time:

Maintenance Start: Sunday, November 24th, 2024, 5:00 a.m. UTC
Maintenance End: Sunday, November 24th, 2024, 7:00 a.m. UTC

You may experience a brief service interruption during this time period.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.
Posted on Nov 15, 2024 - 21:39 UTC
Past Incidents
Nov 22, 2024

No incidents reported today.

Nov 21, 2024

No incidents reported.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
Update: VidyoClient API Binary Library
Completed - The scheduled maintenance has been completed.
Nov 18, 22:10 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 18, 22:00 UTC
Scheduled - Enghouse Vidyo is happy to announce VidyoClient API Binary Library 24.1.1

The VidyoConnector hosted API library will be updated on the scheduled date.

API users may preview the new release by referencing it from:

https://static.platform.vidyo.io/vidyoclient/webrtc/24.1.1/VidyoClient.js

or by accessing the sample app here:

https://static.platform.vidyo.io/vidyoclient/webrtc/24.1.1/sample/hunter/index.html

For additional details, refer to the Release Notes at:

https://www.vidyo.com/release-notes/VidyoPlatform-SDK/Binary/RN-Binary-24.1.1-GA.htm

Please note there is no operational impact and all services will be available during the scheduled update.
Nov 15, 23:38 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024
Planned VidyoPlatform™ EU Maintenance Notification
Completed - The scheduled maintenance has been completed.
Nov 15, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 15, 00:00 UTC
Scheduled - The Enghouse Vidyo team will be performing maintenance on the VidyoPlatform™ EU services during the following time:

Maintenance Start: Friday, November 15th, 2024, 12:00 a.m. UTC
Maintenance End: Friday, November 15th, 2024, 2:00 a.m UTC

You may experience a service interruption during this time period.

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.
Oct 31, 18:32 UTC
Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

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