All Systems Operational

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For more info, visit https://support.vidyocloud.com

VidyoConnect™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoConnect™ Health Edition ? Operational
Health Meetings ? Operational
Telephone Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoConnect™ Health Edition 4 ? Operational
Health4 Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
Epic Interconnect Server Notifications Operational
VidyoPlatform™ ? Operational
VidyoPlatform™ Meetings Operational
Telephone Services Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoPlatform™ EU ? Operational
VidyoPlatform™ EU Meetings Operational
Analytics Dashboards Operational
Recording Services Operational
SIP/H.323 Services Operational
VidyoConnect™ Finserv Edition ? Operational
Finserv Meetings Operational
Telephone Services Operational
SIP/H323 Services Operational
Analytics Dashboards Operational
VidyoWorks™ ? Operational
Meetings Operational
Telephone Services Operational
Recording Services Operational
SIP/H.323 Services Operational
Analytics Dashboards Operational
VidyoEngage™ Operational
VidyoEngage™ Operational
VidyoEngage™ EU Operational
VidyoEngage™ Health Operational
Vidyo Hosted Applications & Libraries Operational
VidyoConnect NativeWebRTC ? Operational
VidyoConnector API ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 6, 2024

No incidents reported today.

May 5, 2024
VidyoConnect™ Maintenance Notification
Completed - The scheduled maintenance has been completed.
May 5, 01:55 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 5, 01:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Apr 15, 19:23 UTC
Scheduled - The Enghouse Vidyo team will be performing maintenance on the VidyoConnect™ services during the following time:

Maintenance Start: Sunday, May 5th 2024, 1:00 a.m. UTC
Maintenance End: Sunday, May 5th 2024, 4:00 a.m. UTC

You will experience a service interruption during this time period as the Enghouse Vidyo team performs updates on our Meetings services.

For information about the new features and updates for this release, refer to the Release Notes at:

https://www.vidyo.com/release-notes/VidyoPortal-and-VidyoRouter/RN-Portal-Router-24.1.0-GA.htm

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.
Apr 15, 19:15 UTC
May 4, 2024

No incidents reported.

May 3, 2024

No incidents reported.

May 2, 2024

No incidents reported.

May 1, 2024

No incidents reported.

Apr 30, 2024

No incidents reported.

Apr 29, 2024

No incidents reported.

Apr 28, 2024

No incidents reported.

Apr 27, 2024
Planned VidyoConnect Finserv™ Maintenance Notification
Completed - The scheduled maintenance has been completed.
Apr 27, 01:33 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 27, 01:00 UTC
Scheduled - The Enghouse Vidyo team will be performing maintenance on the Finserv™ services during the following time:

Maintenance Start: Saturday, April 27th, 2024, 1:00 a.m. UTC
Maintenance End: Saturday, April 27th, 2024, 2:30 a.m. UTC

You will experience a service interruption during this time period as the Enghouse Vidyo team performs updates on our Meetings services.

For information about the new features and updates for this release, refer to the Release Notes at:

https://www.vidyo.com/release-notes/VidyoPortal-and-VidyoRouter/RN-Portal-and-Router-Home.htm?tocpath=VidyoPortal%20and%20VidyoRouter%7C_____0

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

If you need Professional Services such as branding, onboarding, implementation, API development, and/or training, reach out to us at EI.VidyoProfessionalServices@enghouse.com.
Apr 17, 18:56 UTC
Apr 26, 2024

No incidents reported.

Apr 25, 2024

No incidents reported.

Apr 24, 2024

No incidents reported.

Apr 23, 2024

No incidents reported.

Apr 22, 2024

No incidents reported.

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