VidyoWorks™ Maintenance Notification for January 12, 2022

Scheduled Maintenance Report for VidyoCloud™

Completed

The scheduled maintenance has been completed.

Posted Jan 12, 2022 - 03:20 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 12, 2022 - 02:00 UTC

Scheduled

The Enghouse Vidyo team will be performing maintenance on the VidyoWorks™ service during the following time:

Maintenance Start: Wednesday, January 12, 2022, 2:00 a.m. UTC
Maintenance End: Wednesday, January 12, 2022, 4:00 a.m. UTC

You will experience a service interruption during this time period as the Enghouse Vidyo team performs updates on our Portals and Routers.

Please feel free to look at what updates you can be expecting in these release notes:
https://support.vidyocloud.com/hc/en-us/articles/360024567974-VidyoPortal-and-VidyoRouter-Releases#VidyoPortal%20and%20VidyoRouter:%20About%20Version%2021.5.0%20General%20Availability%20(GA)

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us.

If you need Professional Services to ensure that your Vidyo infrastructure components and endpoints are working at optimal capacity, or you need training, please reach out to us at VidyoProfessionalServices@enghouse.onmicrosoft.com.

Posted Jan 05, 2022 - 02:44 UTC

This scheduled maintenance affected: VidyoWorks™ (Meetings, Telephone Services, Recording Services, SIP/H.323 Services, Analytics Dashboards).