Maintenance Notification for VidyoConnect™ Healthcare Edition, December 18, 2020 from 5:00 a.m.- 8:00 a.m. UTC
Scheduled Maintenance Report for VidyoCloud™
Completed
The scheduled maintenance has been completed.
Posted Dec 18, 2020 - 07:51 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Dec 18, 2020 - 06:44 UTC
Update
Scheduled maintenance is still in progress. We will provide updates as necessary.
Posted Dec 18, 2020 - 06:44 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 18, 2020 - 05:00 UTC
Scheduled
The Enghouse Vidyo team will be performing maintenance on the VidyoConnect Healthcare Edition service (for Health2 and Health3 Meetings) during the following time:

Maintenance Start: Friday, December 18, 5:00 a.m. UTC
Maintenance End: Friday, December 18, 8:00 a.m. UTC

You will experience a service interruption for up to three hours during this time period.

Want More Info?
If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:
https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us.

If you need Professional Services to ensure that your Vidyo infrastructure components and endpoints are working at optimal capacity, or you need training, please contact us as follows:
For Professional Services, reach out to us at VidyoProfessionalServices@enghouse.onmicrosoft.com.
For training questions, email us at vidyo.training@enghouse.com.
To register and select the time and dates for upcoming remote training, visit our Vidyo University https://www.vidyo.com/vidyo-university.

The Enghouse VidyoCloud Support Team
Posted Nov 11, 2020 - 15:45 UTC
This scheduled maintenance affected: VidyoConnect™ Health Edition (Health Meetings, Telephone Services, SIP/H.323 Services, Analytics Dashboards, Epic Interconnect Server Notifications) and VidyoEngage™ (VidyoEngage™ Health).