Unplanned Maintenance Notification for VidyoConnect™ Health Edition 4

Scheduled Maintenance Report for VidyoCloud™

Completed

The scheduled maintenance has been completed.

Posted Apr 08, 2021 - 06:22 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 08, 2021 - 05:00 UTC

Scheduled

The Enghouse Vidyo team will be performing maintenance on the VidyoConnect™ Health Edition 4 service during the following time:

Maintenance Start: April 8th 5:00 AM UTC
Maintenance End: April 8th 6:00 AM UTC

VidyoConnect Health4 Meetings will be upgraded to version 21.2.1.

The release notes can be found at the following link for review:
https://support.vidyocloud.com/hc/en-us/articles/360024567974-VidyoPortal-and-VidyoRouter-Releases#VidyoPortal%20and%20VidyoRouter:%20About%20Version%2021.2.1%20Limited%20Availability%20(LA)

You will experience a service interruption during this time period

Want More Info?

If you would like further information or need additional assistance, please contact the Enghouse Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us

Posted Mar 26, 2021 - 21:18 UTC

This scheduled maintenance affected: VidyoConnect™ Health Edition 4 (Health4 Meetings, Telephone Services, SIP/H323 Services, Analytics Dashboards, Epic Interconnect Server Notifications).