Unable to start and/or join meetings [Health4]

Incident Report for VidyoCloud™

Resolved

This incident has been resolved.

Posted Jan 04, 2022 - 19:06 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 04, 2022 - 18:47 UTC

Identified

We have identified the cause of users unable to start and/or join meetings and are working towards a resolution.
Some users may be affected.

We will provide further updates as they become available to us.
We apologize for the inconvenience.

Posted Jan 04, 2022 - 16:24 UTC

This incident affected: VidyoConnect™ Health Edition 4 (Health4 Meetings).