Issues receiving EPIC disconnect notifications (IOS only) - Health4
Incident Report for VidyoCloud™
Resolved
This incident has been resolved.
Posted Aug 04, 2022 - 15:28 UTC
Update
We are continuing to monitor for any further issues.
Posted Aug 04, 2022 - 05:07 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 04, 2022 - 04:30 UTC
Investigating
We have detected an issue where Epic Interconnect Server Notifications may not be received when VidyoConnect Mobile iOS users disconnect from a conference. The join notification is unaffected.

Our team is working to find a resolution and will post updates as they become available.
Posted Aug 01, 2022 - 19:06 UTC
This incident affected: VidyoConnect™ Health Edition 4 (Epic Interconnect Server Notifications).