Difficulty starting and joining meetings

Incident Report for VidyoCloud™

Resolved

This incident has been resolved and no other instances have been detected or reported.

Posted Sep 16, 2020 - 04:46 UTC

Monitoring

Service has been restored. Our team is continuing to monitor the issue.

Posted Sep 15, 2020 - 23:37 UTC

Investigating

We are receiving reports of users unable to join meetings

Our team is working to identify the root cause and implement a solution. Some users may be affected.

Posted Sep 15, 2020 - 20:15 UTC

This incident affected: VidyoConnect™ Health Edition (Health Meetings).