Planned Maintenance Notification for VidyoConnect™ Finserv Edition

Scheduled Maintenance Report for VidyoCloud™

Completed

The scheduled maintenance has been completed.

Posted Sep 15, 2021 - 02:53 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 15, 2021 - 02:00 UTC

Scheduled

The Enghouse Vidyo team will be performing maintenance on the VidyoConnect™ Finserv Edition service during the following time:

Maintenance Start: Wednesday, September 15, 2021, 2:00 a.m. UTC
Maintenance End: Wednesday, September 15, 2021, 4:00 a.m. UTC

You will experience a service interruption during this time period as the Enghouse Vidyo team performs updates on our Portals and Routers.

Please feel free to look at what updates you can be expecting in these release notes:
https://support.vidyocloud.com/hc/en-us/articles/360024567974-VidyoPortal-and-VidyoRouter-Releases#VidyoPortal%20and%20VidyoRouter:%20About%20Version%2021.4.1%20Limited%20Availability%20(LA)

Want More Info?

If you would like further information or need additional assistance, please contact the Vidyo Support Team via email or phone at the locations listed in the Contact Us article:

https://support.vidyocloud.com/hc/en-us/articles/217719518-Contact-Us.

If you need Professional Services to ensure that your Vidyo infrastructure components and endpoints are working at optimal capacity, or you need training, please reach out to us at VidyoProfessionalServices@enghouse.onmicrosoft.com.

Posted Sep 10, 2021 - 00:54 UTC

This scheduled maintenance affected: VidyoConnect™ Finserv Edition (Finserv Meetings, Telephone Services, SIP/H323 Services).